LustreDetailingPrivacy policy
Lustre Detailing ("we", "us") respects your privacy. This policy explains what personal data we collect when you use this website and book a service, and how we use it.
What we collect
When you request a booking we collect your name, phone number, email address, the address and postcode where the vehicle will be, vehicle details you choose to give us, and any notes you add. Our hosting provider also processes your IP address for security and to prevent abuse.
How we use it
We use your details only to arrange, carry out and follow up your booking, and to contact you about it. Our lawful basis is taking steps to enter into a contract with you. We do not sell your data or use it for marketing without your consent.
How long we keep it
We keep booking records for up to 2 years for accounting and warranty purposes, then delete them.
Who we share it with
Your data is stored with our website host (Cloudflare). We do not share it with anyone else unless the law requires us to.
Your rights
Under UK GDPR you can ask to see, correct or delete your data, or object to how we use it. Email us at hello@lustredetailing.co.uk. You can also complain to the Information Commissioner's Office (ico.org.uk).
Cookies
This website does not use advertising or tracking cookies.